Terms of Service
Last updated: 22 July 2026
1. Definitions
The following capitalised terms have the meanings set out below and apply throughout these Terms of Service.
- Stomaton means Stomaton Bilişim Madencilik Ticaret Ltd. Şti., a company incorporated under Turkish law, with its registered office at Hamidiye Mh. Susam Sk. 1/FA4, Çanakkale, Türkiye, tax number 7811143234.
- Platform means Go2Stone Pro - the website, applications, and associated services - operated by Stomaton.
- Buyer means the business submitting a Quotation Request through the Platform.
- Producer means the factory or quarry whose inventory is displayed on the Platform.
- Quote means Stomaton's indicative, non-binding offer sent in response to a Quotation Request.
- Proforma means the proforma invoice issued by Stomaton, which constitutes a binding offer to sell.
- Contract means the supply contract formed between Stomaton and the Buyer on countersignature of the Proforma by the Buyer.
- Goods means the slabs, blocks, bundles, and related products identified in the Proforma.
- Personal Data has the meaning given in applicable data-protection legislation, including Turkish Law No. 6698 (KVKK) and Regulation (EU) 2016/679 (GDPR).
2. Acceptance of these Terms
By accessing the Platform, submitting a Quotation Request, or entering into a Contract with Stomaton, the Buyer accepts these Terms of Service. If the Buyer does not accept them, the Buyer shall not use the Platform.
3. Eligibility
The Platform is available only to legally incorporated businesses acting in the course of their trade or profession. The Buyer represents and warrants that it is not a consumer, that it has authority to bind the entity on whose behalf it acts, that its place of delivery is outside Türkiye, and that neither it nor its beneficial owners appear on any sanctions list referenced in these Terms.
4. Accounts
The Buyer shall create and maintain an account to use certain features of the Platform. The Buyer shall comply with the following obligations:
- provide accurate, current, and complete information about its business;
- maintain the confidentiality of account credentials and not share them with any person not authorised to bind the Buyer;
- notify Stomaton without undue delay of any suspected unauthorised access; and
- remain responsible for all activity conducted through the account.
- acknowledge that we may suspend, restrict, or terminate accounts without prior notice where we believe these Terms, applicable law, or the rights of a third party have been violated.
5. Stomaton's role - principal reseller
Stomaton acts as the contracting seller of the Goods. Stomaton purchases the Goods from the Producer under a separate supply agreement and sells them to the Buyer on the terms set out in the Proforma and these Terms. Stomaton is not a mere intermediary and does not act as the Producer's agent. A Quote is indicative only; the Proforma, once issued, is the binding offer from Stomaton, and the Contract forms when the Buyer countersigns the Proforma.
6. Quotation, Proforma, and Contract formation
The order process follows these stages, each governed by the terms below.
- Quotation Request: the Buyer submits a request by selecting slabs and delivery destination.
- Quote: Stomaton sends an indicative Quote valid for seven (7) calendar days. A Quote is not binding and does not create any obligation on Stomaton.
- Proforma: on Buyer acceptance of the Quote and subject to sanctions screening, Stomaton issues a Proforma valid for fourteen (14) calendar days. The Proforma names Stomaton as seller, states the Incoterms, payment terms, and delivery window, and constitutes a binding offer.
- Contract formation: the Contract forms on the date Stomaton receives the countersigned Proforma. Stomaton will release the Goods for shipment only upon receipt of full payment in cleared funds. If payment is not received within the validity period of the Proforma, Stomaton may cancel the Contract and re-list the Goods.
- Changes: any amendment to an issued Proforma requires written agreement of both parties.
- Payment: one hundred percent (100%) of the Proforma amount is due before shipment by bank transfer to the account specified in the Proforma. The Platform does not process payments.
7. Price, currency, and taxes
The Platform does not publish prices. Prices are stated in the Proforma. Prices are expressed in United States Dollars (USD) or Euros (EUR) as specified in the Proforma, and are exclusive of taxes, duties, customs fees, and charges of any description payable in the country of destination, which shall be borne by the Buyer.
8. Delivery, risk, and title
Stomaton offers shipment on FOB, CIF, or DAP terms (Incoterms 2020). The specific Incoterm applicable to each transaction is stated in the Proforma. Under FOB, Stomaton will make the Goods available for shipment within approximately ten (10) calendar days of receipt of full payment. Under CIF or DAP, the transit time advised by the contracted shipping line will be stated in the Proforma. Risk and title pass to the Buyer at the Incoterms delivery point. Customs clearance at destination is the Buyer's sole responsibility; under DAP, import clearance remains with the Buyer while Stomaton arranges carriage to the named place.
9. Natural-stone variation and tolerances
The Goods are natural materials offered as live factory inventory. The Platform displays photographs of the specific slabs on offer; Stomaton delivers those specific slabs. Dimensions are stated on the Platform and in the Proforma as both the real dimension and the discounted (usable) dimension of each slab; no additional dimensional tolerance applies. Visual variation between different bundles or lots is a natural property of the stone and is accurately represented by the photographs of the listed inventory.
10. Quality claims
Stomaton warrants that the Goods delivered will be the specific slabs shown on the Platform and identified in the Proforma, in the dimensions stated, and will be free from damage caused before or during loading. The Buyer shall inspect the Goods on arrival and notify Stomaton in writing of any claim within seven (7) calendar days of arrival at destination, attaching photographs and supporting documentation. Stomaton shall, at its option, arrange replacement, refund pro rata, or such other remedy as may reasonably be agreed. Damage occurring after the Incoterms delivery point is not covered. Claims made after seven days or without documentation are not admissible.
11. Intellectual property
All content on the Platform, including without limitation text, photographs, graphics, software, and trade marks, is owned by Stomaton or its licensors. The Buyer is granted a limited, non-exclusive, non-transferable, revocable licence to use the Platform for the purpose of evaluating and purchasing the Goods. The Buyer shall not copy, scrape, redistribute, or exploit the content for any other purpose without Stomaton's prior written consent.
12. Sanctions and export compliance
The Buyer represents and warrants that neither the Buyer nor any of its beneficial owners is listed on the consolidated sanctions lists maintained by the United Nations, the European Union, the United Kingdom (OFSI), the United States (OFAC SDN), or the Republic of Türkiye (MASAK), and that the Buyer will not re-export the Goods to any destination subject to comprehensive sanctions. Stomaton may suspend or cancel any transaction that, in its reasonable judgment, presents a sanctions risk. Further detail is set out in the Export Compliance page.
13. Liability
To the maximum extent permitted by law, the following limits apply to Stomaton's liability under the Contract.
- Stomaton's aggregate liability in connection with any Contract shall not exceed the amount paid by the Buyer under the Proforma for that Contract.
- Stomaton shall not be liable for indirect, special, consequential, incidental, or punitive damages, or for loss of profit, revenue, goodwill, or anticipated savings.
- Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud, wilful misconduct, or gross negligence.
- These limitations apply even if the stated remedy fails of its essential purpose and are a material basis of the bargain between you and us.
14. Indemnity
The Buyer shall indemnify and hold Stomaton harmless against any claim, loss, damage, or cost arising from the Buyer's breach of these Terms, misrepresentation in any representation or warranty, violation of sanctions or export-control laws, or unlawful use of the Platform or the Goods.
15. Suspension and termination
Stomaton may suspend or terminate the Buyer's access to the Platform with immediate effect for material breach of these Terms, failure of sanctions screening, suspected fraud, or risk to the Platform's integrity. Termination of access does not relieve the Buyer of its obligations under any Contract already formed.
- We believe you have violated these Terms, any applicable law, or the rights of another user or third party.
- Your account has been inactive for an extended period, or continued access presents a security, legal, or reputational risk.
- We discontinue the platform, any feature, or any service, in whole or in part.
16. Force majeure
Neither party shall be liable for delay or failure to perform (other than the obligation to pay money when due) caused by events beyond its reasonable control, including war, civil disturbance, strike, epidemic, natural disaster, failure of public utility or transport, port congestion, customs delay, or compliance with law or government order. The affected party shall notify the other promptly and take reasonable steps to mitigate.
17. Governing law and dispute resolution
These Terms and any Contract are governed by Turkish law. The United Nations Convention on Contracts for the International Sale of Goods (CISG) is expressly excluded. Any dispute, controversy, or claim arising out of or in connection with these Terms or any Contract, including any question regarding its existence, validity, or termination, shall be finally resolved by arbitration under the Rules of the Istanbul Arbitration Centre (ISTAC). The seat of arbitration shall be Istanbul, the number of arbitrators shall be one, and the language of the proceedings shall be English.
18. Language
The English version of these Terms is the controlling version. Turkish and Spanish translations are provided for the Buyer's convenience only. In the event of any inconsistency, the English version prevails.