Terms of Service

2. Acceptance of these Terms

By accessing the Platform, submitting a Quotation Request, or entering into a Contract with Stomaton, the Buyer accepts these Terms of Service. If the Buyer does not accept them, the Buyer shall not use the Platform.

3. Eligibility

The Platform is available only to legally incorporated businesses acting in the course of their trade or profession. The Buyer represents and warrants that it is not a consumer, that it has authority to bind the entity on whose behalf it acts, that its place of delivery is outside Türkiye, and that neither it nor its beneficial owners appear on any sanctions list referenced in these Terms.

3. Role of the Platform

Go2Stone Pro is an online marketplace that facilitates discovery, communication, and transaction management between independent buyers and producers of natural stone. The Operator is not a party to any sale and does not act as a broker, agent, fiduciary, auctioneer, or representative of any user:

• Producers contract directly with buyers; the Operator neither purchases nor resells any product listed on the platform.
• The Operator does not inspect, authenticate, or verify the quality, origin, dimensions, weight, legality, or condition of any listed product.
• All payments for goods and shipping are settled bilaterally between buyer and producer through banking channels agreed between them; the Operator does not hold, process, or settle funds.
• The Operator facilitates messaging and document exchange but does not vet, edit, or take responsibility for the content of user communications or user-supplied documents.

4. Accounts

The Buyer shall create and maintain an account to use certain features of the Platform. The Buyer shall comply with the following obligations:

• provide accurate, current, and complete information about its business;
• maintain the confidentiality of account credentials and not share them with any person not authorised to bind the Buyer;
• notify Stomaton without undue delay of any suspected unauthorised access; and
• remain responsible for all activity conducted through the account.
• Acknowledge that we may suspend, restrict, or terminate accounts without prior notice where we believe these Terms, applicable law, or the rights of a third party have been violated.

5. Marketplace Rules

The marketplace connects producers of natural stone with professional buyers:

• Producers are solely responsible for the lawfulness, accuracy, and completeness of listings, including descriptions, dimensions, weights, photographs, certifications, and pricing, and for their ability to deliver the goods they list.
• Buyers are solely responsible for assessing the suitability of any product for their intended use, for conducting their own due diligence on the counterparty, and for any permit or license required to import, transport, or install the goods.
• Natural stone varies in color, veining, texture, and finish. Photographs and sample images on the platform are representative only, and the actual goods delivered may differ in appearance from those images.
• All specifications on the platform are indicative. The commercial terms that bind buyer and producer are those recorded in the final quotation, proforma, or sales contract agreed between them, not the marketing copy on product pages.
• The Operator may remove or modify any listing, account, or content at any time without notice where we believe it is inaccurate, unlawful, or inconsistent with these Terms.

6. Quotations, Reservations, and Sales

The following apply to all commercial activity through the platform:

• Issuing or accepting a quotation creates a negotiation record between the parties but does not, by itself, form a binding sales contract until both parties confirm final terms in writing.
• Placing a reservation is a commitment to purchase the selected bundles at the quoted price within the reservation period. Failure to confirm the order or settle payment within that period may result in automatic cancellation and release of the inventory.
• Pricing displayed on the platform is subject to change until a reservation is confirmed or an order is accepted. Prices, shipping estimates, and container calculations are indicative.
• Shipping terms are governed by the Incoterms (FOB or CIF) selected by the parties. Title, risk of loss, and inspection obligations pass from producer to buyer in accordance with the chosen Incoterm, not by any platform status change.
• Payment for goods, taxes, duties, and shipping is processed outside the platform. The Operator does not receive, hold, or transmit buyer funds and has no obligation in respect of payment disputes.
• Returns, warranty claims, and disputes regarding the goods are matters between buyer and producer. The Operator may, at its discretion, facilitate communication but assumes no obligation to mediate, investigate, or resolve such disputes.

7. Product Disclaimer

Natural stone is a non-homogeneous material produced by geological processes, and every slab, block, or bundle is unique. To the maximum extent permitted by applicable law:

• All goods listed on the platform are offered by the producer on an AS IS and AS AVAILABLE basis, without any warranty of merchantability, fitness for a particular purpose, non-infringement, or correspondence to sample.
• The Operator makes no representation or warranty regarding the accuracy of listings, the legality of goods, the existence of inventory, or the reliability of any counterparty.
• Buyers must inspect goods at the point and time of delivery defined by the applicable Incoterm and raise any claim in accordance with that Incoterm and the sales contract with the producer.
• Technical data sheets, test reports, and certifications displayed on the platform are supplied by producers and have not been independently verified by the Operator.
• Quality grades, color names, and commercial designations for natural stone are not standardized across the industry and may vary between producers and listings.

8. User Conduct

You agree not to, and not to permit any third party to:

• Use the platform for any unlawful purpose or in violation of any applicable law, regulation, or third-party right.
• Engage in sanctioned transactions, money laundering, terrorism financing, or any activity that would cause the Operator to breach trade, export, or anti-corruption laws.
• Post, transmit, or list false, misleading, infringing, defamatory, or fraudulent content, including fake listings, spurious reviews, or unauthorized photographs.
• Attempt to circumvent, disable, or interfere with platform functionality, security measures, access controls, rate limits, or monitoring.
• Scrape, crawl, or harvest data from the platform other than through interfaces we make available for that purpose, or use automated tools to create accounts, listings, or messages.
• Contact other users outside the platform to evade platform fees, bypass dispute-handling mechanisms, or solicit users to competing services.
• Upload malicious code, attempt unauthorized access to any account, server, or data, or probe, scan, or test the vulnerability of any system or network.

11. Intellectual property

All content on the Platform, including without limitation text, photographs, graphics, software, and trade marks, is owned by Stomaton or its licensors. The Buyer is granted a limited, non-exclusive, non-transferable, revocable licence to use the Platform for the purpose of evaluating and purchasing the Goods. The Buyer shall not copy, scrape, redistribute, or exploit the content for any other purpose without Stomaton's prior written consent.

10. Disclaimers

To the maximum extent permitted by applicable law:

• The platform is provided on an AS IS and AS AVAILABLE basis, without warranties of any kind, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, accuracy, non-infringement, or uninterrupted or error-free operation.
• We do not warrant that the platform will be available, continuous, secure, or free of defects, and we may suspend access for maintenance, upgrades, or any other reason without prior notice.
• We disclaim all responsibility for acts, omissions, content, or conduct of any user, producer, buyer, carrier, bank, or other third party, and for any loss arising out of them.
• Any material you download or otherwise obtain through the platform is obtained at your own discretion and risk, and you are solely responsible for any damage to your systems or data.

13. Liability

To the maximum extent permitted by law, the following limits apply to Stomaton's liability under the Contract.

• Stomaton's aggregate liability in connection with any Contract shall not exceed the amount paid by the Buyer under the Proforma for that Contract.
• Stomaton shall not be liable for indirect, special, consequential, incidental, or punitive damages, or for loss of profit, revenue, goodwill, or anticipated savings.
• Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud, wilful misconduct, or gross negligence.
• These limitations apply even if the stated remedy fails of its essential purpose and are a material basis of the bargain between you and us.
• Nothing in these Terms excludes or limits liability that cannot be excluded or limited by applicable law, including liability for fraud, wilful misconduct, or gross negligence.

12. Indemnification

You agree to defend, indemnify, and hold harmless the Operator, its affiliates, and their respective officers, directors, employees, contractors, and agents from and against any and all third-party claims, demands, actions, proceedings, losses, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or relating to:

• Your use of the platform or any content you submit, post, transmit, or otherwise make available through it.
• Your breach of these Terms, any applicable law, or any right of another user or third party.
• Any transaction, dispute, or communication between you and another user of the platform, including claims relating to goods, payment, shipping, taxes, customs, or warranties.

16. Force majeure

Neither party shall be liable for delay or failure to perform (other than the obligation to pay money when due) caused by events beyond its reasonable control, including war, civil disturbance, strike, epidemic, natural disaster, failure of public utility or transport, port congestion, customs delay, or compliance with law or government order. The affected party shall notify the other promptly and take reasonable steps to mitigate.

15. Suspension and termination

Stomaton may suspend or terminate the Buyer's access to the Platform with immediate effect for material breach of these Terms, failure of sanctions screening, suspected fraud, or risk to the Platform's integrity. Termination of access does not relieve the Buyer of its obligations under any Contract already formed.

• We believe you have violated these Terms, any applicable law, or the rights of another user or third party.
• Your account has been inactive for an extended period, or continued access presents a security, legal, or reputational risk.
• We discontinue the platform, any feature, or any service, in whole or in part.

15. Dispute Resolution

Any dispute, controversy, or claim arising out of or relating to these Terms or your use of the platform, including its validity, breach, or termination, will be resolved as follows:

• The parties will first attempt, in good faith, to resolve the dispute through informal negotiation for at least thirty (30) days, beginning when one party sends the other a written notice of the dispute.
• If the dispute is not resolved within that period, it will be finally settled by binding arbitration seated in [ARBITRATION VENUE] under the rules of a recognized arbitral institution, conducted in English, before a single arbitrator, with the award enforceable in any court of competent jurisdiction.
• You waive any right to participate in a class, collective, consolidated, or representative action against the Operator and may bring claims only on an individual basis.
• Notwithstanding the above, either party may seek injunctive or equitable relief in any court of competent jurisdiction for misuse of intellectual property, confidential information, or platform security.

16. Governing Law

These Terms and any non-contractual obligations arising out of or in connection with them are governed by and construed in accordance with the laws of [JURISDICTION], without regard to its conflict-of-laws rules, and excluding the United Nations Convention on Contracts for the International Sale of Goods. Individual sales contracts concluded between buyers and producers on the platform are governed by the law chosen by those parties and are not subject to this clause.

17. General Provisions

The following provisions apply to these Terms as a whole:

• Entire agreement. These Terms, together with any policies referenced in them, constitute the entire agreement between you and the Operator regarding the platform and supersede any prior agreement on the same subject.
• Severability. If any provision is held invalid or unenforceable, the remaining provisions will remain in full force and effect, and the invalid provision will be replaced by a valid provision that most closely reflects the original intent.
• No waiver. Our failure to enforce any right or provision will not be deemed a waiver of that right or provision.
• Assignment. You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. We may assign them to any affiliate or in connection with a merger, acquisition, or sale of assets.
• No third-party beneficiaries. These Terms do not confer any right or remedy on any person other than the parties.
• Notices. Notices to you may be given by email to the address on file or by posting on the platform. Notices to the Operator must be sent to support@go2stone.com with a copy to [COMPANY ADDRESS].

19. Changes

Stomaton may update these Terms from time to time. Material changes will be notified by email to account holders at least fifteen (15) days before they take effect. Continued use of the Platform after the effective date constitutes acceptance.

20. Contact

Questions about these Terms should be addressed to op@sez.ai. The operator of the Platform is Stomaton Bilişim Madencilik Ticaret Ltd. Şti., Hamidiye Mh. Susam Sk. 1/FA4, Çanakkale, Türkiye. This document does not constitute legal advice; consult qualified local counsel in your jurisdiction.